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Position Description

About Us

Respect Behavior Therapy is a growing Applied Behavior Analysis (ABA) practice dedicated to providing high-quality, compassionate care to the children and families we serve. We're looking for an organized, proactive Office Manager to keep our daily operations running smoothly and support our clinical team.

Position Summary

The Office Manager is responsible for overseeing the administrative and operational functions of the clinic. This role is the operational backbone of the practice, coordinating scheduling, staff support, documentation, and day-to-day office management to ensure clinicians can focus on delivering excellent client care.

Responsibilities

• Manage daily office operations and administrative functions.
• Supervise front office processes and ensure efficient clinic workflow.
• Coordinate staff schedules and support scheduling needs.
• Assist with client intake, onboarding, and documentation management.
• Monitor authorizations, referrals, and administrative compliance requirements.
• Support communication between families, clinical staff, and leadership.
• Maintain client records and ensure HIPAA compliance.
• Assist with staff onboarding, training coordination, and office procedures.
• Identify operational improvements and help implement efficient systems.

Required Qualifications

• Experience working in an ABA therapy setting is mandatory. Applicants without direct ABA experience will not be considered.
• Strong organizational, communication, and multitasking skills.
• Proficiency with office software and comfort learning practice management systems.
• Ability to handle confidential information with discretion and professionalism.

Preferred Qualifications

• Certification as a Registered Behavior Technician (RBT) or Board Certified Assistant Behavior Analyst (BCaBA) is strongly recommended.
• Candidates who are not currently certified must be open to becoming RBT certified as a condition of employment.
• Prior experience in a managerial or administrative leadership role within a healthcare or therapy practice.

Desired Characteristics

• Strong leadership and team coordination skills.
• Ability to multitask and prioritize in a fast-paced clinical environment.
• Excellent customer service and family communication skills.
• Professional, dependable, and solution-oriented mindset.
• Passion for supporting individuals receiving ABA services and their families.

We are looking for a candidate who understands the unique needs of an ABA therapy practice and can contribute to both operational excellence and exceptional client care.

Compensation & Benefits

• Competitive salary based on experience and certification.
• Health, dental, and vision insurance.
• Retirement plan.
• Paid sick days and holidays.
• Paid RBT certification support/training for candidates pursuing certification.
• Professional development and growth opportunities within a mission-driven practice.

Why Join Us

You'll be part of a supportive, mission-driven team that values professional growth and the families we serve. We offer the opportunity to make a real impact on clinic operations and the children in our care.

Respect Behavior Therapy is an equal opportunity employer.