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Position Description

About Us:
Respect Behavior Therapy is a growing ABA therapy provider dedicated to delivering compassionate, evidence-based services to children and families. We are seeking a welcoming, organized, and professional Receptionist to be the first point of contact for our clients, families, and staff at our clinic.

Position Overview:
The Receptionist will play a key role in ensuring smooth daily operations at the clinic. This position requires excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet clients, families, and visitors in a professional and welcoming manner.

• Answer and direct phone calls, emails, and inquiries.

• Schedule and confirm appointments for therapy sessions.

• Maintain front desk organization, including client check-in/check-out.

• Assist with intake paperwork and ensure documentation is complete.

• Support administrative staff with filing, scanning, and data entry.

• Coordinate communication between families and clinical staff.

• Uphold confidentiality and professionalism at all times.

• Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality.

• General cleaning duties to ensure that the office remains clean and tidy for both clients and staff.

Qualifications:

• High school diploma or equivalent required; associate’s degree preferred.

• Prior experience as a receptionist, front desk, or administrative support (healthcare setting preferred).

• Strong interpersonal and customer service skills.

• Proficient in Microsoft Office (Word, Excel, Outlook) and basic computer skills.

• Ability to manage multiple tasks with attention to detail.

• Professional demeanor and ability to maintain confidentiality (HIPAA compliance).

What We Offer:

• Competitive hourly pay.

• Supportive and collaborative work environment.

• Opportunity to grow with a rapidly expanding ABA therapy practice.

• Health and Retirement Benefits

• Training is provided to ensure success in the role.

If you are reliable, personable, and passionate about supporting families, we’d love to hear from you!